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Woven Grove Therapy

Privacy &
Practice

Your trust, honored

Woven Grove Therapy, Licensed Clinical Social Worker PC

Jessica
Boghosian LCSW #126108

5550 Telegraph Rd Suite B3
Ventura, CA 93003
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“Healing happens in connection”

Confidentiality

Your privacy is paramount. All information shared in therapy is confidential and protected by law. I will not disclose any information about you without your written consent, except in limited circumstances required by law—such as imminent danger to self or others, suspected child or elder abuse, or court order.

HIPAA Compliance & Your Rights

Woven Grove Therapy is a HIPAA-covered entity. This means I am bound by federal law to protect the privacy of your health information and to provide you with this notice of my privacy practices.

How I use your information

Your Protected Health Information (PHI) may be used for treatment (providing and coordinating your care), payment (billing and insurance claims), and healthcare operations (quality assurance and administrative functions). Any use beyond these purposes requires your written authorization, which you may revoke at any time.

Your rights

  • Access — You may request to inspect or obtain a copy of your health records.
  • Amendment — You may request corrections to your records if you believe they are inaccurate or incomplete.
  • Restriction — You may request limits on how your information is used or disclosed.
  • Accounting of disclosures — You may request a list of instances where your information was shared outside of treatment, payment, or operations.
  • Confidential communications — You may request that I contact you by a specific method or at a specific location.
  • Paper copy — You may request a paper copy of this notice at any time.

Filing a complaint

If you believe your privacy rights have been violated, you may file a complaint directly with me or with the U.S. Department of Health & Human Services Office for Civil Rights. You will not be penalized or retaliated against for filing a complaint.

HHS Office for Civil Rights: hhs.gov/hipaa/filing-a-complaint

This notice is effective as of November 2024 and will be updated as needed. A copy of the most current notice is always available here and upon request at my office.

Good Faith Estimate

Under the No Surprises Act, you have the right to receive a Good Faith Estimate explaining how much your medical care will cost. You can ask for a Good Faith Estimate before you schedule an appointment.

If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

Cancellation Policy

A minimum of 24 hours notice is required for cancellations. Late cancellations or missed appointments may be subject to a fee.

I understand that life happens—please communicate with me if you're facing difficulties.

Website Privacy

This website uses Google Analytics to understand how visitors find and use our site. This helps us improve your experience. Google Analytics collects anonymous information such as pages visited, time on site, and general location (city/region level).

We do not collect personally identifiable information through analytics. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Booking Information

The booking form collects basic contact information for scheduling purposes only. Your information is encrypted in transit and is not shared with third parties except as necessary to provide services (such as email delivery).

Text Messaging (SMS)

When you call Woven Grove Therapy and request a booking link through our phone system, we use Twilio to send a single text message containing a link to schedule a free consultation. We do not send marketing texts, promotional messages, or recurring campaigns.

Your phone number is used solely to deliver the booking link you requested. It is not shared with third parties for marketing purposes.

How to opt out: Reply STOP to any message, or simply don't select the text option when calling. You can also contact us directly. Consent to receive a text is not a condition of booking an appointment or receiving services.

Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. For full details, see our SMS Consent & Terms.

Commitment to Inclusivity

Woven Grove Therapy is an affirming, inclusive practice. I welcome clients of all sexual orientations, gender identities and expressions, racial and ethnic backgrounds, cultural traditions, religions, abilities, and life experiences.

I believe everyone deserves a therapeutic space where they are seen fully—not just their symptoms, but who they are. My work is rooted in respect for the complexity and diversity of human experience, and I am committed to ongoing learning around cultural humility, anti-oppressive practice, and the ways identity shapes our inner worlds.

You belong here, exactly as you are.

Questions about privacy?

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